As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!
Responsible for providing standardized training delivery via instructor- led facilitation of classroom or remote training classes.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Others may be assigned.
Provide all supported business units and emerging clients with standardized new hire, refresher, new process and systems training.
Functions as a subject matter expert in at least one line of business and creates and updates training curriculum as needed.
Create and records, reports and other documentation of training activities.
Represent the Training team in meetings with business partners, leadership and project teams.
Function as a performance consultant, collaborating with Process and Operations to perform needs assessment and recommend training solutions.
Other training related duties as assigned.
KNOWLEDGE, SKILLS, ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Customer service focused
Understanding of healthcare and/or revenue cycle services
Skilled facilitator, consistently demonstrates effective questioning techniques and ability to engage students and transfer knowledge
Establish and maintain collaborative relationships with stakeholders to meet business objectives
Working knowledge of training tools and various multimedia technology
Mature classroom management skills; able to effectively control classroom/virtual classroom and create a learning environment
Strong communication skills, both verbal and written
Ability to work with minimal supervision, self-starter and demonstrates initiative
Flexible and innovative; highly adaptable to dynamic business environment; catalyst for change
High engagement; supportive of leadership and role model for Conifer values and guiding behaviors
EDUCATION / EXPERIENCE
Include minimum education, technical training, and/or experience preferred to perform the job.
High school diploma or equivalent
Some college preferred
2 - 3 years of experience in training or leadership position preferred
Healthcare revenue cycle experience preferred
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to lift 25-35 lbs, due to travel requirements
Ability to communicate to large groups verbally and through various media
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Office Work Environment
Hospital Work Environment
May require travel ï¿½ can vary from approximately 25% to 75%
Primary Location: Detroit, Michigan
Job Type: Full-time
Shift Type: Days
Employment practices will not be influenced or affected by an applicantâ��s or employeeâ��s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Internal Number: 1905030873
About Conifer Health Solutions
“Tenet Healthcare Corporation is a diversified healthcare services company with 115,000 employees united around a common mission: to help people live happier, healthier lives. Through its subsidiaries, partnerships and joint ventures, including United Surgical Partners International, the Company operates general acute care and specialty hospitals, ambulatory surgery centers, urgent care centers and other outpatient facilities. Tenet's Conifer Health Solutions subsidiary provides technology-enabled performance improvement and health management solutions to hospitals, health systems, integrated delivery networks, physician groups, self-insured organizations and health plans.