Description NURSE MANAGER SURGICAL SERVICES FT DAYS AdventHealth Gordon 1035 Red Bud Road Calhoun GA 30701 Top Reasons to Work at AdventHealth Gordon Straight A's in Patient Safety from the LeapFrog Group Top 100 Community Hospitals, Becker's Hospital Review Top 100 Rural Hospitals, Becker's Hospital Review Located in the foothills of the North Georgia Mountains Co-workers who feel like family Work Hours/Shift FT Days, 40 hours per week, CALL REQUIRED You Will Be Responsible For: SHARE ⓠCustomer Satisfaction ·Reviews patient satisfaction results with staff at staff meeting and through other avenues of communication ·Discusses ways in which employees can contribute to patient satisfaction. Departmental minutes reflect documentation not less than quarterly ·Assists the Director with annual/90 day evaluations and discusses with employees as to his or her contribution to patient satisfaction. ·Maintains high patient satisfaction through Nurse Leader Rounding ·Oversight of Nurse Hourly Rounding to insure quality ·Addresses complaints and works with staff to resolve issues ·Oversight of post op call back process
Financial Management ·Responsible for department payroll. This includes collaboration with employees, payroll office and other departments as needed ·Assists Director with departmental financial review ·Reviews productivity reports as often as are merited (daily for clinical departments). Changes staffing levels to reflect appropriate productive hours per unit of services
Communication with Employees ·Assists with conducting department meetings, including staff meetings. Responsible for meeting minutes
Regulatory Compliance ·Complies with Joint Commission on Accreditation of Healthcare Organizations (TJC) and American Osteopathic Association (AOA) standards to ensure the hospital maintains accreditation ·Compliers with Center for Medicare/Medicaid Services (CMS) Conditions of Participation to ensure appropriate reimbursement ·Complies with State of Georgia Department of Human Resources and Office of Regulatory Services Rules and Regulations ·Ensures compliance with changes made by any regulatory agency
Human Resources ·Works with Director for staffing needs, which may include: selection/screening and interviews ·Ensures employees are orientated within Gordon Hospital and their respective department, as well as reviewing employeeâ˜s job description with employee ·Employee evaluations are completed per policy in collaboration with Director ·Assists Director with progressive counseling through verbal and written communication. Consults Human Resources for guidance in progressive counseling and terminations
Employee Competency ·Provides an initial orientation for new employees upon hire ·Responsible for review and collection of all new hire competency paperwork ·Provides annual evaluation of competency based on job performance ·Changes competency paperwork as needed when new services provided, new job responsibilities or if clinical changes occur (new treatment, procedures, equipment, standard of care changes, new regulatory policy) ·Ensures through evaluation process that employees are competent to do job for which they were hired
Conforms to Gordon Hospital Policies and Procedures ·Ensures that departmental staff comply with Gordon Hospitalâ™s hospital-wide policies, as well as, department policies
Performance Improvement ·Assists Director with ongoing Performance Improvement ·Involves staff in the Performance Improvement process What you will need
Job Summary
The Manager will be responsible for all the following duties and responsibilities in collaboration with the Department Director. These will include, but are not limited to: customer satisfaction, financial management, regulatory compliance, human resources issues, employee competency, performance improvement, maintaining and complying with policies and procedures and regular communication with employees. The Manager provides leadership and oversight with all unit functions and patient care issues on a day-to- day basis. Occasional duties and responsibilities will occasionally occur outside of typical office hours.
The Registered Professional Nurse (RN) is responsible for the delivery of coordinated nursing care for a patient and/or and assigned group of patients within a patient care unit and for the day-to-day management and supervision of the related clinical activities. The Registered Nurse is also responsible for supervising and responsibly directing the activities of various levels of assigned nursing and ancillary personnel utilizing both professional and supervisory discretion and independent judgment, while practicing within the State, facility and regulatory guidelines.
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