The Nurse Manager for the Post Anesthesia Care Unit (PACU) and Outpatient Surgical Unit (OSU) provides leadership and management within the Operative Care Division (OCD). The individual is responsible for daily operational management of PACU and OSU. Participates in strategic planning and serves as a representative of OCD on hospital-wide committees and also knowledgeable and skillful in current labor-relations practices and laws, and the concepts of Union Partnership. The Nurse Manager (NM) is responsible for the achievement of quality care standards, productivity targets, efficiency and process improvement, patient satisfaction, accessibility to care, budgetary targets, and meeting performance goals. As a management function, the incumbent negotiates and establishes specific performance goals and measurement processes for the programs related to patient satisfaction, quality of care, and productivity/efficiency. Works closely with Section Chiefs, Division leadership program staff, and other interdisciplinary team staff to achieve established goals. The NM defines, monitors, and manages all budgetary aspects for the operation of the programs associated with her/his umbrella of responsibility. Establishes processes for the recruitment, selection, and hiring of high quality staff to our programs; establishes appropriate and safe staff patient ratios, and determines appropriate staff-mix to provide quality care at a cost-effective price; assures the program and staff utilize processes for evaluation, procurement, and cost effective use of supplies and equipment, and; forecasts, briefs, and makes recommendations regarding resource needs/issues to the management team. The NM coordinates activities across clinical programs, other service lines, and divisions. Demonstrates tact, diplomacy, negotiating skills, and a high level of critical thinking to meet the demands of a diverse, dynamic organization. The NM assesses programs for areas of integration or overlap of work units to create efficiency between units. Utilizes the principles of Advanced Clinic Access (ACA)/Systems Redesign in all areas of responsibility in order to better understand and manage business practices. Creates seamless management of referral practice promoting accessibility and ease of navigating the system for patients, referral providers, and staff. S/he develops mechanisms to continuously improve performance in the efficiency, utilization, productivity, and effectiveness of the programs. Provides leadership in development, implementation and coordination with other disciplines to affect administrative changes, which improve patient care practice and service delivery. Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others. Work Schedule: Monday - Friday day tour; variable hours per service needs Financial Disclosure Report: Not required
Internal Number: 599746000
About Veterans Affairs, Veterans Health Administration
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.