This position is located in the Acute Care/Operating Room of the Philadelphia VA Medical Center. Duties include but are not limited to : Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others. Consistently communicates and treats customers (veterans, their representatives, visitors and all VA staff) in a courteous, tactful, and respectful manner. Provides the customer with consistent information according to established policies and procedures. Handles conflict and problems in dealing with the customer constructively and appropriately. Provides patient care / support, appropriate to the cognitive, emotional, and chronological maturation needs of patients. Functions as a clinical, educational or administrative leader, Pacesetter or role model for peers and personnel under their supervision. Initiates problem identification; seeks resolution; follows through with implementation; evaluates by defining in terms of improved health care. Collaborates with appropriate resource/administrative personnel. Consistently utilizes the nursing process to provide a comprehensive, realistic, patient-centered plan of care. Utilizes the assessment to determine nursing diagnoses. Identifies potential problems and writes appropriate nursing/medical orders/interventions as per clinical privileges. Evaluates the nursing and medical care delivered to each patient and modifies plan of care as needed. Consults with appropriate staff in addressing ethical issues. Identifies and communicates ethical issues to health team and or other appropriate persons. Participates in ethical decisions making process. Utilizes the computer appropriately and maintains access security. Consults with appropriate resources to asses the needs in collaboration with other health team members. Serves as a resource person at the unit level in facilitating the implementation of Patient Care Programs (i. e. Performance Improvement, Infection Control, Recruitment, Retention, and Safety Regulations). Performs other duties as assigned. Work Schedule: 7am-330pm, with opportunities for compressed scheduling, 8, 10, 12 hours. Telework: Not available Virtual: This is not a virtual position. Permanent Change of Station (PCS): Not authorized Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.