Career Center

Job Summary

Serves in an expanded nursing role to develop, coordinate and provide oversight for the training program. Collaborates with the management team to design the staff orientation and ongoing staff development and training program. Develops orientation, and educational materials and process improvements to promote high quality orientation and ongoing professional development. Works with the leadership team to design, build and maintain documentation tools to support high quality and efficient processes.

Job Duties

• Designs, implements and evaluates education programs that enhance the patient experience and drive quality outcomes.
• Provides oversight to new employees, assisting with orientation scheduling, training, integration among all teams, and information systems training.
• Develops training materials for onboarding and ongoing staff development programs.
• Directs individual professional development through mentoring, coaching and education.
• Identifies staff with opportunities and designs staff-specific development plans to address gaps in performance and improve efficiency.
• Develops ongoing development programs that promote staff development as well as target opportunities for staff optimization.
• Provides training programs utilizing community based clinical experts.
• Leverages technology to support onboarding and staff development.
• Develops documentation tools to promote reliable and accurate documentation, assuring delivery of data elements.
• Evaluates and identifies problems, and proposes process improvement strategies to enhance efficiency and effectiveness that drives quality outcomes.
• Designs training programs to optimize outcomes across the health continuum with a focus on effective and safe transitions, quality care, utilization management and reducing avoidable readmissions back to acute care.

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

Position Details

• Hours: 8a to 4:30p or 7a to 7p (The triage team is 24/7 and may require occasional support in the after hours)
• Travel: Yes, required travel to assist with onboarding and orientation when virtual training options are not available
• Work location: Work from Home - PA resident who is willing to travel as stated above
• Preferred experience: Telephone triage experience
• Making better health easy: Work From Home position, supports population health strategies and key organizational initiatives around improving access and reducing unnecessary ED visits

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At Geisinger, the caring that we provide to our patients and members also extends to you and your family. Our competitive compensation and benefits package helps you and your loved ones stay healthy, meet your financial goals and thrive professionally and personally.

• Benefits: Geisinger offers a comprehensive suite of healthcare benefits, including medical, prescription drug, vision and dental coverage. And with our healthcare benefits, you'll also receive care from one of the top innovative healthcare systems in the country. Our suite of benefits supports you and your family in a variety of ways, including coverage for same-sex or opposite-sex spouses, domestic partners and their children and stepchildren.
• Paid Time Off: Our generous paid-time-off packages allow you to take the time you need to travel, rest, and care for and reconnect with friends and family. We also offer paid military and parental leave.
• Diversity and Inclusion: We strive to create an environment where our patients, health plan members and employees can be their most authentic selves. Join one of our many Employee Resource Groups (ERGs). ERGs provide opportunities for all Geisinger employees to build internal and external networks and further develop professionally. ERGs are formed around common identities but are open to all employees.
• Tuition Assistance: Up to $5,000 tuition reimbursement: We offer tuition reimbursement towards both undergraduate and graduate degrees.(Part time and Full Time Positions only)
• Retirement: We contribute 5% of your salary to your retirement plan and offer auto-enrollment to make saving convenient for you.

Education

Graduate from Specialty Training Program-Nursing (Required)

Experience

Minimum of 5 years-Nursing (Required)

Certification(s) and License(s)

Licensed Registered Nurse (Pennsylvania) - RN_State of Pennsylvania; Basic Life Support Certification - Default Issuing Body

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.